Privacy Policy

1. Introduction

RedSeals.ca (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, company name, trade, and province — provided voluntarily through forms on our website.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources — collected through cookies and analytics tools.
• Communication Data: Information you provide when you contact us by email, phone, or through our contact forms.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To respond to your inquiries, consultation requests, and support needs
• To send you relevant information about our services, resources, and events (only with your consent)
• To improve our website and service offerings based on usage patterns
• To comply with legal obligations and regulatory requirements

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, analyse traffic, and support our marketing efforts. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

We use Google Analytics and other analytics services to understand how visitors interact with our site. These services may collect information about your browsing behaviour.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website and delivering services, provided they agree to keep your information confidential and comply with applicable privacy laws.

We may disclose information if required by law or in the good-faith belief that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

6. Data Retention and Security

We retain your personal information only as long as necessary to fulfil the purposes described in this policy or as required by law. We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Under applicable Canadian privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for the collection and use of your information
• Request deletion of your personal information, subject to legal retention requirements
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: trades@Sedighi.ca
• Phone: 604-632-4959
• Website: redseals.ca